Patch Tests

It is a legal requirement to have a patch test carried out for certain treatments. Upon the booking of your appointment you will be notified of the latest time you can visit for your patch test in relation to the appointment booking. Failure to show for a patch test by this time will result in automatic cancellation of your booking and you may not be notified of this.

Due to the nature of the services carried out by The Bridge Nails & Beauty, patch tests must be completed for you own safety and well-being.
Disclaimer consent forms are not provided, even if you have had the same treatment elsewhere a patch test is essential.

Gift Vouchers

Gift vouchers are non refundable and valid for 12 months from date of purchase. The expiry date is presented on the card and cannot be changed or extended for any reason. Vouchers must not be sold or transferred without permission from The Bridge Nails & Beauty. The Bridge Nails & Beauty reserve the right to refuse a gift voucher for payment if it is believed to have been sold, copied or reproduced.

Cancellation Policy

The Bridge Nails & Beauty request that 24 hours notice is given when cancelling an appointment. If less than 24 hours is given it will incur a 50% charge. Failure to show for an appointment without notice incurs a 100% charge. Exemptions of the charges may be made in certain circumstances. Future appointments will not be made until outstanding charges have been paid.

The text service is a gentle reminder and should not be relied upon. You will still be charged for late cancellation or failure to show if it is made under the excuse you did not receive your reminder text.

You can notify us of a cancellation by contacting us via the telephone number provided or email info@thebridgenailsandbeauty.co.uk

In some cases we may require a non-refundable deposit before confirming your appointment.

We reserve the right to refuse any bookings if you have repeatedly cancelled at late notice or failed to show for an appointment.

Cleaning & Hygiene

The standard of hygiene at The Bridge Nails & Beauty is constantly being reviewed to ensure it meets industry standards and keeps you, the client, and ourselves safe. Hand sanitisation stations are available on entry to the salon and hand washing facilities are available in the treatment room and toilet with disposable hand towels. There is also antibacterial hand gel for you to use at each nail/pedicure station and in the treatment room. We will wash our hands before and after every client and throughout the service where required. Disposable gloves will also be worn where suitable. The treatment room, pedicure area and nail stations are cleaned on a regular basis; the floor is cleaned consistently throughout the day. The iPad and card machine as well as any other items clients may touch are wiped with antibacterial after every use.

During hands & feet services clean towels or disposable desk towel, cotton pads and lint free pads are used. These are one use items are thrown away immediately. Metal tools that are used for cutting nails and cuticle work are washed in hot water before disinfected and dried using the Navy Pro Tools system. This system is a three-step system that complies with EU laws, is FDA approved and is the most effective on the market. Nail files are disinfected immediately after use with The Gel Bottle File and Abrasive Disinfectant Spray. It’s Effective Spectrum includes: Methicillin Resistant Staphylococcus Aureus (MRSA), H1N1 Influenza A Virus, Escherichia Coli (E-Coli), Pseudomonas Aeruginosa, Enterococcus Hirae, Mycobacterium Tuberculosis (TB), Clostridium Difficile (C-Diff) Vegetative Cell Formation (growing cells) of Gram Positive Organisms, HIV-1, Human Influenza B Virus (HIBV), Staphylococcus Aureus, Hepatitis C Virus (HCV), Aspergillus Niger, Candida Albicans. Your files are then stored individually and kept for use on you only. Nail polish and gel polish ingredients prevent transportation of bacteria and virus from client to client. Any towels that are used are only used once before going into the laundry basket for a high temperature machine-wash. The desk has an extraction and ventilation system to remove particles from the air. The desk and chairs are cleaned down using disinfectant spray between clients. You are welcome to ask for a facemask to wear during your treatment.

During lash treatments disposable under eye pads, mascara wands and micro brushes are used. These are all disposed of after each client, unless you wish to keep your mascara wand to care for lashes at home. The lashes we use are one use; any lash extensions we remove at your appointment are disposed of and replaced with new extensions. This is essential to keeping your eyes and skin around them healthy. The couch is cleaned down using disinfectant spray before every client. Metal tweezers that are used for applying lashes are washed with hot water before being disinfected and dried using the Navy Pro Tools system. This system is a three-step system that complies with EU laws, is FDA approved and is the most effective on the market. You are welcome to ask for a facemask to wear during your treatment.

During waxing and tinting treatments the couch is covered using disposable couch roll, this is to protect the material from the wax and tint, preventing staining. Disposable tissues, spatulas and cotton pads are used to carry out the treatments and are disposed of after every client. Tint brushes and tweezers are washed with hot water before being disinfected and dried using the Navy Pro Tools system. This system is a three-step system that complies with EU laws, is FDA approved and is the most effective on the market. The couch is cleaned down using disinfectant spray before every client. You are welcome to ask for a facemask to wear during your treatment.

The Bridge Nails & Beauty